Business

/

ArcaMax

Chris Lytle Sales Tip -- Empathy

on

Published in Business Success Tip

Chris Lytle Sales Tip: A top-producing salesperson recently had a Botox injection to eliminate some lines in her forehead. According to a colleague of hers, this sales pro is can hardly wait for the effects to wear off. Why? She can't frown. When the customer reveals a problem or pain, all she can do is look back at him with her unfurrowed brow. She's concerned that not being able to show concern is hurting her sales. Empathy is a critical sales trait. Can you empathize with a salesperson who currently is unable to? What unintended consequences will your next action create?

Click here to visit Lytle's site.

 


 

Comments

blog comments powered by Disqus

 

Related Channels

Bob Goldman

Bob Goldman

By Bob Goldman
Jill On Money

Jill On Money

By Jill Schlesinger
Message for Daily Living

Message for Daily Living

By Zig Ziglar
Succeeding in Your Business

Succeeding in Your Business

By Cliff Ennico
Terry Savage

Terry Savage

By Terry Savage

Comics

Kevin Siers Joey Weatherford Pearls Before Swine Lisa Benson Kirk Walters Mike Luckovich